Grand Opening!

If you don't see your download email within a few minutes:

• Check your Spam, Junk, Promotions, or Clutter folders.
• Verify that you entered the correct email address during checkout.
• Search your inbox for our store name or your order confirmation.
• If you still can't find it, contact us and we'll be happy to help.

If clicking the download link doesn't work, your browser or security software may be blocking pop-up windows or downloads.

Before downloading:

• Make sure pop-up blockers are disabled for our website.
• Allow file downloads if your browser asks for permission.
• Try using a different browser or device if you continue to experience issues.
• You will also be sent a download link directly to your email.

Most products are delivered as PDF files, Canva template links, ZIP folders, spreadsheets, or other digital formats as listed on the product page.

Please read each product description carefully to ensure the file type is compatible with your device. You will need a minimum of a free Canva account or free Gmail. Google sheets comes free with your gmail account and can be accessed from Google drive. 

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No. All products sold in our shop are digital downloads only. Nothing will be shipped to your home.

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Yes! Your download link is designed to make accessing your purchase easy. We still recommend downloading and saving your files to your computer or cloud storage as soon as possible for future access.

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If a product includes editable templates (such as Canva templates), this will be clearly stated in the product description. Many templates are fully customizable so you can add your own branding, colors, images, and text.

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Yes! Our templates are designed to help you save time and create professional marketing materials for your own business. Unless otherwise stated in the product description, purchases include a personal or single-business use license.

You may customize the templates with your own branding, colors, logos, and information. You may not share, distribute, or resell any templates that you purchase.

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No. Your purchase is licensed to you only.

You may not:

• Resell or redistribute the original files.
• Share download links with others.
• Upload the files to another website, marketplace, or membership.
• Claim the designs or content as your own.

If someone else would like a copy, please direct them to our shop so they can purchase their own license. We are a small business and appreciate all referrals. 

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Most templates are designed to work with Canva Free unless otherwise noted on the product page. 

We're happy to help!

If you're experiencing technical issues with your download, please contact us with:

• Your order number
• The email address used at checkout
• A brief description of the issue (screenshots are always helpful)

We'll respond as quickly as possible during normal business hours.

Due to the instant and digital nature of our products, all sales are final and we cannot offer refunds, returns, or exchanges.

If you're having trouble accessing your files, please contact us before leaving a review. We'll do everything we can to make sure you receive your purchase and get it working properly.

To ensure a smooth download experience:

✓ Enter a valid email address during checkout. Your download link and order confirmation will be sent there.

✓ Turn off pop-up blockers before downloading, as some browsers may block the download window.

✓ Check your Spam, Junk, or Promotions folder if you don't see your email within a few minutes.

✓ Download your files using a computer or laptop whenever possible for the best experience.

✓ Save your files immediately after downloading and back them up to cloud storage or an external drive.

If you experience any problems, don't worry—we're here to help.